Effective Date: [30th May 2025]

Introduction
MedHub is committed to protecting your personal information. This Privacy Policy outlines what data we collect, how we use it, and the choices you have regarding your information when you visit our website, https://medhub.health, or engage with our services, including SMS notifications.

Types of Information Collected
We may collect the following types of personal data from visitors and users:

Name

Email address

Phone number

IP address

Browser user agent

Login information

Comment form data

Uploaded media (including images)

Cookies and tracking data

Profile photo (via Gravatar, if used)

How Information is Collected
We collect personal data through the following methods:

When you leave a comment on the website

When you create or edit an account

When you upload images or media

When you fill out a contact or appointment form

When you opt in to receive SMS notifications

Through cookies and similar tracking technologies

Automatically, via your browser and device (e.g., IP address and user agent)

Purpose of Data Collection
We use your data to:

Manage user accounts and enable website functionality

Respond to comments and inquiries

Improve website performance and user experience

Prevent spam and unauthorized access

Send SMS notifications related to your care (appointments, reminders, lab results, billing, etc.)

Display user profile photos (via Gravatar, if used)

Maintain records as required for legal or administrative purposes

Data Security Measures
We use industry-standard practices to protect your personal data from unauthorized access, misuse, or loss. These include:

Secure servers and encrypted connections (SSL/TLS)

Access controls and authentication

Routine security monitoring and updates

Spam detection tools

Data Sharing
We do not sell or rent your personal data. Your information may be shared only in the following cases:

With third-party services used for site functionality (e.g., Gravatar)

With our SMS messaging provider, solely to deliver the messages you’ve opted in to receive

If required by law, legal process, or to protect the rights and safety of our users or the public

We do not share your phone number with third parties for marketing or unrelated purposes.

User Rights
If you have an account or have left comments on our site, you can:

Request an export of the personal data we hold about you

Request that we delete your data (except where we must retain it for legal, security, or administrative reasons)

Update your personal details in your profile (excluding your username)

Contact Information
If you have any questions or concerns about your privacy or this policy, please contact us at:
+1 (844) 8ME DHUB

SMS Consent
By opting in to receive SMS communications from MedHub via web forms or other channels, you agree to receive text messages related to:

Appointment scheduling and reminders

Post-visit instructions

Lab and test notifications

Billing notifications

Message frequency may vary. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for assistance.
We do not share your phone number with third parties for any purpose unrelated to your care or communication with MedHub.

Last Updated: 05/29/2025