SMS Terms and Conditions
Effective Date: October 1, 2024
1. Messaging Frequency
By subscribing to SMS alerts from MedHub, you agree to receive up to 5 messages per week. Messaging frequency may vary depending on appointment schedules, test result notifications, billing updates, and reminders.
2. Opt-in Process
To subscribe to SMS alerts, you may opt in via a website form or by texting a keyword provided by MedHub.
After opting in, you will receive a confirmation message:
“Thank you for opting into SMS messages from MedHub. To opt out at any time reply STOP. Need assistance? reply HELP. Message and data rates may apply. Messaging frequency may vary.”
3. Opt-out Process
You can opt out of SMS messages at any time by replying with the word “STOP”.
You will receive the following confirmation message:
“Thank you for opting out of SMS messages from MedHub. You will not receive any further SMS communication. To opt back in at any time reply START.”
You may also opt out by contacting our support team at +1 (844) 8ME DHUB or by visiting: https://medhub.health
4. Help and Customer Support
To get help, reply with the word “HELP”.
You will receive the message:
“Thank you for contacting MedHub. For immediate assistance, please contact us at +1 (844) 8ME DHUB or visit https://medhub.health.”
5. Privacy Policy
For information about how we collect, use, and protect your data, please read our full Privacy Policy:
🔗 https://medhub.health/privacy-policy
6. Disclaimer and Liability
Delivery of SMS messages may be delayed or impacted by your mobile carrier. MedHub is not responsible for delays or failures in message delivery. Standard message and data rates may apply.
7. Changes to Terms
We may update these Terms and Conditions at any time. When updates are made, the effective date will be revised above. Continued use of our services constitutes agreement to the updated terms.
8. Consent Method
Consent to receive text messages is obtained through website forms or by initiating contact via text.
Example:
“You can text us at +1 (844) 8ME DHUB for information about our services. By texting MedHub, you agree to receive SMS messages related to care, reminders, notifications, or support. Reply STOP to opt out; HELP for support; message & data rates may apply; messaging frequency may vary. See our Privacy Policy and Terms of Service for details.”
If you have any questions, please contact us at:
🌐 https://medhub.health/contact
📞 +1 (844) 8ME DHUB